MelodyPulse is a music streaming platform dedicated to promoting emerging and independent artists while providing users with a personalized and seamless listening experience.

How does MelodyPulse support new and independent artists?

We prioritize showcasing underrepresented and independent artists through curated playlists, exclusive features, and promotional opportunities to help them reach a broader audience.

How can I discover new music?

Explore our curated playlists, personalized recommendations, and featured artist sections to find fresh and exciting music.

How can I upload my music to MelodyPulse?

Artists cannot upload their own music. If you are an artist, please contact us through our "For Artists" section, and we will assist you in uploading your tracks.

Do artists get paid for streams?

No, artists currently do not earn from streams on MelodyPulse. However, we are exploring ways to introduce artist compensation in the future as the music community grows and supports the platform.

How does MelodyPulse protect my data?

We adhere to strict data protection policies and never share your personal information without consent. For details, see our Privacy Policy.

Privacy Policy — MelodyPulse

1. Introduction

MelodyPulse is committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights with respect to that information.

2. Data We Collect

Account Information: Name, email address, and profile picture (provided via Google or Facebook sign-in).
Usage Data: Details about your interactions with the platform, including songs played, playlists, favourites, and listening habits.
Device Data: IP address, browser type, and operating system — used for security and analytics.
Payment Data: Your M-Pesa phone number, used solely to initiate payment prompts. We do not store your M-Pesa PIN or full payment credentials.

3. How We Use Your Data

To provide and personalise your experience on MelodyPulse.
To process subscription payments via M-Pesa.
To improve our services through analytics and feedback.
To communicate with you about updates, support, and your account.
To ensure platform security and prevent fraudulent activity.

4. Data Protection & Security

MelodyPulse implements industry-standard security measures — including encryption and restricted access controls — to protect your personal information. No online system is completely secure; please protect your own account credentials and notify us of any suspected unauthorised access.

5. Sharing Your Information

We do not sell or rent your personal information. We may share your data only with:

Service Providers: Trusted third parties assisting with payment processing, analytics, and hosting, bound by confidentiality obligations.
Legal Compliance: Authorities where required by law or to enforce our Terms and Conditions.
With Your Consent: Other parties only with your explicit prior consent.

6. Your Rights

You have the right to:

Access and review your personal data.
Request corrections to inaccurate or incomplete information.
Request deletion of your data, subject to legal and contractual obligations.
Withdraw consent for data processing where applicable.
Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at contact@melodypulse.com.

7. Data Retention

We retain your data for as long as necessary to provide our services and meet legitimate business or legal obligations. When retention is no longer required, data is securely deleted.

8. Cookies

MelodyPulse uses cookies and similar technologies to maintain your session, remember preferences, and analyse platform usage. You can manage or disable cookies through your browser settings, though some features may not function correctly without them.

9. Third-Party Sign-In

We use Google and Facebook OAuth for authentication. When you sign in, the respective provider shares limited profile information (name, email, profile photo) with us. We do not receive or store your password. Please review Google's and Facebook's own privacy policies for details on how they handle your data.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page; continued use of the platform signifies acceptance of the revised policy.